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Foresemble support

Let’s get you back on the course.

Scoring works offline. Course lookup, purchases and connected play need a network connection. Never email a live access token, recovery key or private group PIN.

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App & scoring

For a scoring problem, include the app version, phone platform and what you expected. The private diagnostic summary in Settings excludes golf data and credentials.

Email support
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Course correction

Use “Report scorecard issue” from the imported course so the message includes the provider reference and tee—not player names or scores.

Report course data
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Purchases

Try Restore Purchases in Settings. Apple or Google handles billing and refunds; do not send full receipts or card details by email.

View pricing

Connected tournament checklist

  1. Confirm the organiser’s event is still active and the six-character code is correct.
  2. A scorer needs the private PIN for the selected group; spectators do not.
  3. If a group is already claimed, the organiser can release it from the live leaderboard.
  4. A confirmed card must be reopened by the organiser before a correction or undo.
  5. Export CSV or PDF results before the finished room’s 30-day retention expires.

Looking for product, privacy or event answers? Read the Foresemble FAQ.